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Chocolate Gourmet Logo Janette at work
01743 343477
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Chocolate
Gourmet


How to Order

There are two ways to purchase chocolate products from the Chocolate Gourmet website:

(1) www.chocolategourmet.co.uk - The site has been designed to provide a truly enjoyable experience. Please see below our brief guide to navigating the Chocolate Gourmet website.

(2) By phone - Please do not hesitate to call us to place an order or request further information; our friendly staff are always on hand to help Ludlow 01584 879 332 or Shrewsbury 01743 343477.

Ordering chocolates online

Step 1 – Searching for chocolates
Shopping with the Chocolate Gourmet is quick and simple. From the homepage click on the image in the centre of the page or alternatively click on the 'Our Chocolate Shop' image.

Step 2
You will be presented with a page containing our product ranges. Simply select the particular range you would like to view and click for further details.

Step 3
Once you have selected the item you would like to buy, select the size of the box or quantity and add to your basket. You can continue shopping by clicking the relevant button.

Step 4
Once you have finished shopping click on your basket and proceed to the checkout. You will see a summary of the products you have selected, with details of individual and total price of selected items. If you would like to view one of the chocolate products in the list again simply click the description and the relevant page will appear. You can remove, change and delete chocolate items here. When you are happy with your selection you can proceed to the checkout.

Step 5
If you are an existing user you will be asked to login using your username and password.
If you are a new user, please enter your personal details.

Step 6
If you would like to write a personal message, or have a particular requirement, please fill in details and we will endeavour to arrange for you. If we are unable to full fill the request we will contact you accordingly.

Step 7
A confirmation screen will appear. Please check the details carefully, and click to proceed. The system will then transfer you to our payment gateway provider Protx. Protx will ask for your card details, if successful you will proceed to our confirmation page and an email receipt will be dispatched (please print a copy and keep safe). If unsuccessful, you will be presented with a message with instructions on how to proceed.

Our web site uses a leading third party payment gateway that stores data which is encrypted (payment card industry audited). This ensures that you can shop with complete peace of mind and confidence.

Credit card payments

We accept the following credit cards:

  • Mastercard
  • Visa
  • Delta
  • Switch
  • Maestro
  • Solo
  • Electron

The name and billing address given must be the same as that registered with your card supplier.

Contact

If you encounter any difficulties whilst using the website, please contact us by telephone: 01584 879 332 or 01743 343477 or alternatively by email: sales@chocolategourmet.co.uk.